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On-siteFull-timeMid levelCustomer Support
Apply on SumUp's site ↗
You apply directly with the employer. We never charge applicants.
You apply directly with the employer. We never charge applicants.
Remote · Spain
Barcelona, Spain
Pay not published. Too few similar jobs show pay for a fair estimate.
Location: On-site in our vibrant Barcelona HQ
At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.
As part of our international Customer Support Team, you’ll be the voice of SumUp for our German speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.
This is more than a support role — it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies.
At SumUp, you’ll be part of a company that’s growing fast — and so will you. We’ll give you the tools, training, and community to build your career in tech and customer experience from day one.
Here’s what we offer:
If you’re looking for a role where you can grow, learn, and help small businesses succeed — we’d love to hear from you.
Join us, and let’s shape the future of fintech together. 💙
About SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.