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Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.
We're looking for a Key Account Manager to own and grow strategic client relationships that drive long-term value for Clara and our customers. You’ll serve as the main point of contact for our most important clients in Mexico, combining commercial acumen with consultative insight to help them optimize their spend management through Clara’s platform.
In this role, you’ll proactively identify opportunities for growth and expansion, manage complex sales and onboarding cycles, and act as a trusted partner to C-level executives across our customer base. Your work will directly position Clara as the go-to financial partner for high-impact organizations.
We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.
5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model
Previous experience in the financial sector, particularly in traditional banking institutions
Proven ability to onboard, manage, and grow B2B client accounts
Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level
Sales forecasting skills and experience managing sell-in/sell-out strategies
Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset
Structured, results-oriented approach with strong business acumen
Professional proficiency in English
Existing relationships within Mexico’s enterprise ecosystem
Experience creating and executing go-to-market or partner marketing plans
Confidence leading multi-stakeholder sales cycles and negotiating at C-level
High adaptability to change with an innovation-driven attitude
How we work in this territory
Guadalajara is an emerging territory for Clara — there's no office to go into, so this role works remotely from Guadalajara day to day. You'll ramp up in person with the team, and come together in person for team moments, events and customer visits through the year.
If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.