T
Talent ShoreListed on Himalayas
Customer Service Representative
Remote · South Africa
Source: Himalayas. This job was published on Himalayas; you apply there.
RemoteFull-timeMid levelCustomer Service
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At a glance
- Education
- Master's
About the role
Customer Hero:
Be the friendly, helpful voice on the phone, email, or chat – solving problems and making someone’s day.
Cross-Selling and Upselling:
Spot opportunities to upsell or cross-sell – helping customers find exactly what they need and processing their orders accurately.
Phone Answering:
Provide prompt and courteous support, maintaining professionalism on every call.
Reporting on Daily KPIs:
Track and report on key performance indicators, ensuring targets are met and exceeded.
Originally posted on Himalayas