Job: Customer Care Representative
Location: Campinas - Remote
Area: Customer Support.
Position for CLT contract (Temporary) and payment in Brazilian Reais (Local Currency)
Transform Your Passion for Customer Service: Join Trimble as a Seasonal Customer Care Representative!
Serve as a vital link for our customers by providing exceptional support, driving renewal inquiries, and enabling seamless service activations in a fast-paced, collaborative environment.
About Us
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. For more information about Trimble (Nasdaq:TRMB), visit: [www.trimble.com].
What Makes This Role Great
In this role, you will play a key part in transforming the customer experience by helping users unlock the full potential of Trimble's innovative solutions while building valuable skills in client relations and database management.
Key Exciting Responsibilities
• Deliver outstanding customer support by resolving service inquiries regarding company products and features
• Proactively engage clients to assist with subscription renewals, service activations, and upselling opportunities
• Process sales orders and payments accurately to ensure seamless customer service continuity
• Maintain data integrity by updating client accounts and database management systems
• Troubleshoot technical issues with service operations to maximize customer satisfaction
Essential Skills & Experience
• Proven customer-focused mindset with a warm, approachable, and outgoing communication style
• Multilingual proficiency with fluency in both English and Spanish
• Experience working with database management systems
• Demonstrated ability as a fast learner who thrives as a collaborative team player
• Flexibility to work some weekends and occasional holidays
Bonus Points For
• Technical troubleshooting expertise or background in customer support
• Bachelor's degree in a related field
• Previous experience in a fast-paced environment supporting tech or software solutions
Job Type:
Seasonal (Temporary)
Why You'll Love Working With Us
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact.
We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
* You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
* Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
* Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
Customer Service Representative, Customer Care Specialist, Technical Support, Client Relations, Subscription Renewals, Database Management, Bilingual Customer Service, Campinas Jobs, Seasonal Customer Care
Compensation
Trimble provides the following compensation range and general description of other compensation and benefits that in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state or federal law.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Join a Values-Driven Team: Belong, Grow, Innovate.
At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.
Candidate Privacy Notices by Country
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.