CSOT-Key Account Supervisor-Guangzhou

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Responsibilities may include the following and other duties may be assigned.

• Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
• Promotes and establishes education of the company's products and/or services.
• Conducts market research including customers and competitors activities.
• Implements market development plans/strategies and changes as needed.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.

SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.

DIFFERENTIATING FACTORS

Autonomy: Seasoned sales professional managing large accounts involving multiple team members.
Secures and maintains product distributions and/or services, and maintains effective agreements.
Works independently with limited supervision.
Builds a network of relationships.

Organizational Impact: Works to achieve individual sales targets and execute on sales plans by developing new accounts and/or expanding existing accounts, expanding market presence, and building strong client base.
Has significant impact on achieving department’s sales results and may contribute to the development of goals for the department and planning efforts.
Works on one or more large accounts, involving multiple team members.
Drives adoption and penetration in accounts.

Innovation and Complexity: Makes improvements of sales processes, and tools to enhance performance of the job area.
Recommends changes in account strategy and tactics to achieve sales goals.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Communication and Influence: Influences internal contacts (within the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures.
Communicates with external suppliers, customers and / or vendors, involving advanced negotiation and / or presentations in order to manage relationships and close sales.

Leadership and Talent Management: Normally receives little instruction on day-to-day work, general instructions on new assignment.
May be responsible for providing guidance, coaching and training to other sales professionals and / or support employees.
May manage large accounts at this level, requiring responsibility for the delegation of work and the review of others' work product.

Required Knowledge and Experience: • High School Diploma (or equivalent) AND 8+ years experience*
• OR Associate’s Degree AND 6+ years experience*
• OR Bachelor’s Degree AND 4+ years experience*

*Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

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