26WD100714
Position Overview
The Autodesk Consulting team is seeking a talented and dynamic leader to manage a key consulting team in Japan. As an important member of the Management team within our Enterprise Customer Success organization, you will articulate a clear vision of success to our customers while leading and inspiring a team of highly skilled professionals who help customers transform their businesses.
As the Manager, Consulting Services, you will play a direct role in shaping how Autodesk delivers professional services while collaborating with thought leaders and stakeholders across Autodesk and the broader industry.
This position is based in Tokyo, Japan.
As a global leader in design, engineering, construction, and entertainment software, Autodesk helps people imagine, design, and make a better world. Through our broad portfolio of software and industry expertise, we empower customers to address complex design, business, and sustainability challenges.
Responsibilities
- Directly manage and develop a team of highly skilled consultants supporting customers across the Japan market while achieving key performance indicators
- Demonstrate excellence in strategic thinking, business process optimization, and customer engagement planning
- Collaborate across functions to drive sales bookings and successful customer outcomes
- Serve as a trusted business partner to customers and internal Autodesk stakeholders for professional consulting services
- Drive execution excellence by proactively managing customer engagement schedules, resource and staffing plans, and the preparation, review, and delivery of customer deliverables
- Develop high-performing consultants through coaching, career development, and training plans aligned with current and anticipated skill requirements and individual career aspirations
- Ensure team members consistently deliver the highest standards of quality, professionalism, and customer service
- Build strong partnerships across Technical, Sales, Project Management, and Customer Success teams to deliver successful customer engagements
- Identify opportunities to continuously improve consulting practices, delivery processes, and customer outcomes
Minimum Qualifications
- Demonstrated leadership skills with the ability to take initiative, make informed decisions, and drive recommendations and issues through resolution
- 3+ years of experience managing and developing a team
- Proven ability to collaborate effectively with diverse Technical, Sales, and Project Management teams
- 7+ years of hands-on experience in the Manufacturing or Architecture, Engineering, and Construction (AEC) industries, with a strong understanding of relevant business processes
- Working knowledge of the Software Development Life Cycle (SDLC) and structured project management methodologies
- Excellent written and verbal communication skills
- Ability to travel up to 30% of the time, including international travel
- Professional fluency in Japanese and intermediate proficiency in English
- Bachelor of Science degree in Engineering, Architecture, Construction Management, or a related discipline
Preferred Qualifications
- Experience building and developing high-performing teams in evolving business environments
- Demonstrated ability to translate complex business challenges and strategic objectives into effective solutions
- Strong knowledge of engineering industry practices and processes or the Architecture, Engineering, and Construction industry
- Advanced experience developing and enabling Building Information Modeling (BIM) workflows across architects, engineers, and contractors
- Experience using Autodesk solutions such as Autodesk Construction Cloud (ACC), BIM 360, Revit, Civil 3D, Autodesk Navisworks, and InfraWorks
- Master's degree in a relevant discipline
The Ideal Candidate
The ideal candidate is an experienced consulting leader who combines strong people leadership, industry expertise, strategic thinking, and customer focus to develop high-performing teams and deliver meaningful business outcomes for Autodesk customers
- Leads, coaches, and develops highly skilled consulting professionals while creating a culture of accountability, collaboration, and continuous learning
- Builds trusted relationships with customers and serves as a strategic advisor on complex business and technology transformation initiatives
- Translates customer business challenges and desired outcomes into practical consulting strategies and solutions
- Demonstrates strong knowledge of Manufacturing or Architecture, Engineering, and Construction industry processes and customer workflows
- Balances strategic leadership with hands-on management of customer engagements, staffing, deliverables, and operational priorities
- Collaborates effectively across Sales, Customer Success, Technical, and Project Management teams to achieve shared customer and business outcomes
- Uses sound judgment to navigate complex customer engagements, resolve challenges, and make effective decisions
- Develops talent by aligning coaching, training, and career development with individual aspirations and evolving business needs
- Communicates confidently with customers, senior stakeholders, and cross-functional teams in both Japanese and English
- Identifies opportunities to improve consulting delivery, operational efficiency, and customer value
- Demonstrates adaptability, ownership, and a commitment to delivering the highest standards of quality and professionalism
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.