Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
Business: CTO Data Technology
Principal responsibilities
• Lead the end-to-end technical delivery of the Hong Kong customer system transformation to CDMS.
• Analyse existing customer system flows across online and batch processes to identify common capabilities, market-specific journeys, and opportunities for simplification.
• Design, implement, and support technical solutions for customer data management in the Hong Kong market.
• Ensure technology solutions align with business priorities, customer outcomes, and broader transformation goals.
• Drive both Run-the-Bank and Change-the-Bank requirements in line with strategic objectives.
• Provide technical leadership across development, testing, migration, and production implementation activities.
• Troubleshoot complex technical issues and guide teams toward practical, scalable solutions.
Data Management & Governance
• Support the implementation of data governance standards, controls, and best practices.
• Ensure high standards of data quality, integrity, security, and consistency across customer data platforms.
• Translate business data requirements into effective technical solutions.
Stakeholder Management & Collaboration
• Partner with business, operations, architecture, and engineering teams to deliver integrated solutions.
• Communicate complex technical and data concepts clearly to a wide range of stakeholders.
• Work effectively across global and distributed teams, influencing decisions and driving alignment.
Delivery Excellence
• Apply Agile delivery practices, including Scrum and SAFe, to manage priorities and execution.
• Leverage automation and AI-enabled tools to improve productivity across coding, testing, and migration.
• Manage multiple workstreams effectively while maintaining delivery quality and timelines.
Requirements
•Strong hands-on experience leading software development and technical delivery in large-scale banking environments.
•Deep understanding of customer systems in Hong Kong
•Solid experience with legacy/mainframe technologies, including:
•MVS/z/Series/CICS/JCL/DB2/PROC
•Knowledge of modern integration technologies, including:
•APIs/Spring Boot/NoSQL databases such as MongoDB
•Experience with AI tools and automation for software engineering, testing, and migration activities.
Functional & Domain Knowledge
•Strong understanding of customer data domains, customer lifecycle processes, and front-line customer-facing platforms.
•Experience delivering large-scale, complex transformation programmes in banking or financial services.
•Good understanding of the regulatory environment in financial services, particularly data-related controls and compliance considerations.
•Knowledge of enterprise operating models, governance, and change delivery within large organisations.
Leadership & Soft Skills
•Proven leadership experience in driving teams through large-scale technology and cultural change.
•Strong stakeholder management and influencing skills across business and technology functions.
•Excellent communication skills, with the ability to present clearly and confidently to both technical and non-technical audiences.
•Strong analytical, problem-solving, organisational, and time management skills.
•Ability to manage competing priorities and deliver effectively in a fast-paced environment.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***