Job Description
Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full-time basis.
This role extends beyond traditional event coordination, with a strong focus on driving MICE, wedding, and local event business, building and maintaining key market relationships, and identifying opportunities to grow revenue for the resort. You will play a critical role in achieving conferencing and events targets, maximising profitability, and delivering exceptional experiences across all events, weddings, conferences, and social functions.
Key Responsibilities Include:
- Proactively source and secure new conference, events, corporate and group business through local networking, industry engagement and relationship building.
- Develop and maintain strong relationships with local businesses, tourism partners, event planners, wedding coordinators, and key community stakeholders.
- Drive enquiry conversion through proactive follow-up and a strong sales-focused approach.
- Identify and pursue opportunities to grow conference, wedding, and social event revenue during need periods.
- Conduct regular sales calls, networking activities, client entertainment, and business development initiatives.
- Identify key need periods and implement promotional strategies to maximise revenue opportunities
- Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
- Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
- Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards
- Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
- Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction
Qualifications
We are looking for a passionate and commercially driven Conference, Sales & Events professional who enjoys leading a team and delivering exceptional customer experiences, while achieving strong sales results.
To be successful in this role, you will have:
- Demonstrated experience in sales, business development and revenue generation within the hotel, tourism, events, or hospitality industry.
- Knowledge of the local Port Douglas, Cairns or broader Far North Queensland market would be advantageous
- Experience using iVvy would be highly regarded.
- Proven ability to convert leads into confirmed business and achieve revenue targets.
- Strong local networking, relationship-building, and stakeholder management skills.
- Strong organisational and project management skills, with the ability to manage multiple events simultaneously
- A commercially focused mindset with the ability to identify opportunities and drive business growth.
- High attention to detail and ability to manage reporting and administrative requirements
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.