H
On-siteFull-timeMid level
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You apply directly with the employer. We never charge applicants.
£25K–£28K/yr· £12–£13.5/hr
Estimate — the employer hasn't published pay.
Based on 121 similar mid-level Hospitality & Food Service jobs in United Kingdom that show pay. The range is the middle half of their posted pay (25th to 75th percentile), not an offer — ask the employer for the real range.
Hospitality & Food Service salaries →Concierge
The Harley Street Clinic
Full time, 37.5 hours per week
Shifts between 7:30am and 9:00pm, 5 days out of 7 including weekends
Permanent
£28860 + excellent benefits
We’re looking for a Concierge to join our Patient Services team based at The Harley Street Clinic. The Concierge team plays a key role in creating an exceptional first impression for our patients and visitors, delivering a seamless and personalised experience from arrival through to departure. As part of one of the UK’s leading private hospitals, you'll help ensure every interaction reflects the high standards of service and care for which HCA Healthcare UK is known.
As a Concierge, you'll provide a professional, courteous and proactive service to patients, visitors and colleagues. From welcoming guests and assisting with wayfinding to supporting patients with luggage and mobility requirements, you'll help facilitate a safe, efficient and positive patient journey. This is an excellent opportunity for someone who is passionate about customer service and enjoys building relationships while working in a fast-paced healthcare environment.
Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Others may think this is just a Concierge role, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you'll do:
What you'll bring:
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our colleagues, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Concierge you'll be eligible for:
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported, you can be at your best for our patients and each other.
Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
Reasonable adjustments
We believe everyone should feel comfortable bringing their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs, as well as offer reasonable adjustments throughout our recruitment process and in the workplace to anyone who needs them.