Position Title: Concession Stand Lead
Department: Food & Beverage
Reports To: Food & Beverage Manager
Compensation: $22.90 an hour
Classification: Part-Time, non-exempt
Location: ONT Field
Please note that the ONT Field employees are covered by a collective bargaining agreement with Unite Here Local 11, and a condition of employment is a union membership.
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
Position Description: The Concessions Stand Lead is responsible for overseeing a Concession Stand with multiple employees, cashiers, cooks, counters, bartenders and bar backs.
Essential Functions:
pre-event setup, event day operations and event specific closing/ check-out. The primary functions of this position are to provide oversight of team members within their designated areas, as they provide hospitality, money exchange, practice safe and sanity food handling, responsibly serve alcohol and general policies and procedures.
The Concessions Stand Lead reports to the Concessions Manager and is a part-time, event-based position located within the Food and Beverage Department. Hours for this position fluctuate depending upon arena event schedule.
Responsibilities
- Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations
- Work with supervisors on pre-event setup including counting of inventory, turning on equipment, verifying warehouse requisitions, setting stanchions and back of house spaces (where/ when appropriate)
- Verify all opening inventory counts
- Understand and ensure proper execution of responsible alcohol service
- Understand and maintain proper sanitation and food safety
- Ensure proper documentation is completed for each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, lunches and breaks, alcohol sheets, etc.
- Assist Supervisors in training of new team members to ensure their success and the success of the department as a whole
- Verify all side work has been completed properly and in an appropriate amount of time
- Monitor food and beverage quality/ presentation throughout the event
- Maintain organization and cleanliness of all storage areas, i.e. back bars, storage rooms, beverage cages, cabinets, walk in coolers, etc.
- Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
- Have full knowledge of food and beverage menu items and accompaniments.
- Be comfortable with the arena and know how to navigate personally, as well as assist guests
- Support any other Food & Beverage departments as needed
- Work with counter parts of operation to ensure event standards of service are reached
- Check in and out with supervisors for each shift
- Report incidents to supervisors and manager
- Help maintain and ensure excellent customer service
- Other responsibilities and tasks as deemed appropriate by the Supervisors and Management Team
Experience/Training/Education Requirements:
- Must be a minimum 21 years of age
- 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred
- Detail orientated
- Must possess excellent interpersonal skills and diplomacy
- Excellent communication and interpersonal skills
- Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
- Flexible schedule – We prefer candidates that are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
- Must be able to work in an environment with fluctuating temperatures
- Education - High School/GED
License/Certificate:
A valid food handler’s card is required for this position. The company will cover the cost of the training and compensate employees for the time spent completing the course. The certification must be obtained within 30 days of the hire date
TIPS Certification
Ability to:
- Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
- Ability to work with minimal supervision
- Ability to interact with all levels of customers and staff including management
- Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
- Communicate effectively both verbally and in writing with all staff and vendors.
- Be detail oriented
- Present a professional appearance and demeanor at all times during the workday
- Excellent organizational and planning skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
- Positive attitude and neat appearance
- Work ethics encourages strong urgency and quality in a team environment
Physical and Environmental Requirements:
Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 25 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass the background.
Employee should use precautions & follow safety guidelines.
Recruiter- Wendy Canahui
Legends Global- ONT Field
9375 E. Riverside Drive | Ontario, CA 91761
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)937-3013 for further assistance.