About the role
What You'll Own End-to-end management of a complex D&O and EPL claim portfolio — investigation, coverage analysis, and disposition on sophisticated, often novel, exposures Independent reserve authority: setting and regularly reviewing indemnity and expense reserves for adequacy, with recommendations on claims exceeding your authority Direction of the litigation process, including counsel selection, budget oversight, and strict adherence to litigation guidelines Strategic participation in mediations and arbitrations within your settlement authority Identification and escalation of claim trends, account issues, and policy language concerns to management and underwriting partners Preparation of executive-level reports on high-exposure or high-visibility claims Mentorship — informally guiding less experienced claims staff and contributing to best-practice development Active participation in the claims audit process Extensive experience (typically 7+ years) handling D&O and/or EPL claims, ideally including private company and not-for-profit exposures Demonstrated ability to manage complex litigation and work effectively with defense counsel Strong analytical and negotiation skills, with a track record of sound judgment on high-authority claims Active adjuster license(s), or ability to obtain and maintain as required J.D. or equivalent claims/insurance credentials (e.g., CPCU, AIC) a plus, though not required Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge Functional knowledge of law and insurance regulations in various jurisdictions