Community Engagement Account Manager (CEAM)
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to pushing through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.
We are aware of how much is at stake for those affected by HIV and we show up 100% committed to the patients every day. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
ViiV is seeking an experienced, results-driven professional for the position of Community Engagement Account Manager. The ability to thrive in a fast-paced, complex environment and work within the local community to drive performance for launch brand.
Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives.
Successful outcomes, partnering with local community organizations, and being aligned to ViiV’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework.
This role will provide YOU with the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:
- Identify, target, and execute business by working within the local community to elevate our innovative approach to HIV prevention and treatment
- Identify and lead community-related initiatives that align to augmenting territory level sales in partnership with matrix teams
- Deliver branded and unbranded content targeting Allied Healthcare Professionals (AHCPs) and patients/consumers
- Focus on delivering clinical information and the role of a new long acting injectables (LAIs) in HIV prevention and treatment to underrepresented diverse populations, allied healthcare providers as well as PrEP and Treatment decision makers and influencers
- Passionately deliver promotional activities for long acting injectable in HIV prevention and Treatment, engaging and exciting communities and organizations disproportionately affected by HIV
- Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, benefits/implantation administrators and others directly or indirectly linked to the community in key organizations within the local communities: AIDS Service Organizations, Faith Based, ethnic organizations, and other community-based organizations
- Provide culturally relevant and appropriate resources for discussing PrEP and Treatment options available to key customers
- Develop strong community networks and establish pathways to PrEP, linkage to care for treatment to expand outreach and education to underrepresented populations
- Align and execute business plans that are tailored to the unique needs within a local market that help HCPs scale their prevention and treatment models to reach more patients in partnership with sales
- Coordinate, engage, and partner with multiple cross-functional team members (i.e., Sales, Clinical Educators, Field Reimbursement Managers and Medical) to deliver an integrated product experience to customers
- Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience
- Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
- Develop and foster external relationships with key influential customers and thought leaders
Why you?
Basic Qualifications
- BA/BS degree required
- 3+ years of pharmaceutical sales experience which should include specialty/HIV experience or 5+ years of experience in HIV/AIDS or public health community-based organizations
- Ability to travel domestically as necessary, which include nights/weekends and overnight travel, with the majority of time spent in market
- Valid Driver's License
Preferred Qualifications:
- Bilingual in Spanish
- Degree in Business, Marketing, Life Sciences, Health Policy Health or Allied Health fields
- Strong connection to and understanding of community needs, specifically HIV prevention or HIV treatment; with enthusiasm to promote new long acting injectables to key communities of need
- Demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives
- Demonstrated experience navigating, organizing and influencing key stakeholders, along with establishing community networks and pathways to expand outreach to underrepresented populations
- Experience in defining and executing market development strategies
- Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
- Excellent written and oral communication skills
#LI-Remote
Skills
Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy
The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
Why Us?
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities.
Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies
ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/