Communications Manager, Global Programs

Accountabilities

• Develop and operationalize messaging strategies that connect program evidence, organizational priorities, brand positioning, and audience needs.

• Lead mass-audience positioning for programs addressing forced labor and human trafficking, violence against women and children, online sexual exploitation of children, and police abuse of power.

• Translate complex program models, evidence, data, and technical concepts into accessible, accurate, and compelling external communications.

• Develop and maintain key messages, messaging frameworks, narrative guidance, message architecture, and authoritative content that can be adapted across audiences, platforms, and campaigns.

• Lead end-to-end messaging development for priority program areas, ensuring alignment with evidence, strategy, audience expectations, and brand standards.

• Facilitate working sessions that define communications challenges, clarify audience priorities, and align cross-functional stakeholders around messaging direction.

• Build scalable content systems that allow core programmatic messages to be adapted for different audiences and channels without losing consistency or accuracy.

• Collaborate with program, regional, marketing, fundraising, and media teams to promote consistent adoption of approved messaging.

• Use audience insights, partner feedback, and content performance data to refine communications strategies and improve engagement.

• Apply survivor-centered, dignified, culturally sensitive, and ethical storytelling principles when communicating about violence, exploitation, casework, and lived experiences.

• Provide strategic and editorial counsel on message hierarchy, audience relevance, cultural context, content quality, and ethical communications.

• Develop practical tools, guidance, and repeatable resources that strengthen communications capabilities across teams.

• Contribute to a collaborative community focused on professional development, shared purpose, and spiritual formation.

Requirements

• Bachelor’s degree in communications, writing, marketing, journalism, English, nonprofit management, or a related field.

• 7+ years of experience in strategic communications, marketing communications, campaign communications, content strategy, brand messaging, or a related discipline.

• Demonstrated experience developing messaging for diverse audiences, including mass audiences, major donors, institutional partners, media, and senior leaders.

• Strong experience collaborating across cultures and functions with program specialists, regional teams, communications professionals, and senior leadership.

• Proven ability to develop strategic messaging architecture, repeatable frameworks, narrative guidance, and reusable content assets.

• Advanced writing, editing, and editorial judgment, with an ability to communicate complex subjects clearly and compellingly.

• Experience developing mass-audience marketing communications in international development or a similarly complex global context is strongly preferred.

• Exceptional verbal and written communication skills, with strong interpersonal awareness and the ability to influence without direct authority.

• Strong global and cultural awareness, including sensitivity to diverse audiences and contexts.

• Ability to work independently, prioritize effectively, solve problems creatively, and adapt to changing needs.

• Collaborative, flexible, and service-oriented approach to working with cross-functional partners.

• Demonstrated commitment to Christian faith and the ability to participate meaningfully in a faith-based organizational environment and spiritual formation activities.

• Willingness to complete required background, police clearance, and reference checks.

Benefits

• Fully remote work within the United States, with a hybrid option for candidates based in the Washington, DC area.

• Comprehensive medical, dental, and vision benefits.

• Retirement benefit options.

• Paid leave starting at 23 days.

• 12 paid holidays, including early release the day before applicable holidays.

• Monthly commuter and parking benefits for eligible employees in the DC metro area.

• Daily, quarterly, and annual opportunities for community spiritual formation.

• Robust staff care and employee support resources.

• Opportunity to contribute to mission-driven global programs focused on protecting vulnerable people from violence.

• Collaborative, international work environment with opportunities to partner across functions and cultures.