Clinical Informaticist II

Primary Responsibilities:

• Assess clinical workflows, clinician needs, EHR usability, and adoption barriers; recommend improvements and targeted end-user support.

• Embed with Tier 1 SMEs and coordinate site-specific support, refresher-training requests, office hours, and stakeholder follow-up.

• Analyze user feedback and recurring workflow, configuration, data-quality, or interoperability issues; support triage and resolution.

• Advise content owners on updates to EHR guidance, FAQs, job aids, and training materials following workflow or system changes.

• Support EHR implementation, Go-Live, Post Go-Live stabilization, clinical decision support, and workflow optimization.

• Coordinate with training partners on coaching, demonstrations, and learning interventions; assess whether identified user gaps are addressed.

• Track user-support themes, adoption issues, risks, and recommendations; communicate findings to clinical, technical, and program stakeholders.

Minimum Requirements:

• Master’s degree in Clinical Informatics, Health Informatics, Biomedical/Nursing Informatics, Health Information Management, or related field

• At least 5 years of relevant clinical informatics or healthcare IT experience (Veterans Administration healthcare setting preferred)

• Experience assessing and improving clinical workflows, healthcare information systems, and EHR implementation, optimization, or clinical decision support.

• Ability to translate clinician and end-user needs into practical system, workflow, or process recommendations; strong analytical, communication, documentation, and collaboration skills.

• Ability to meet Federal/VA security, privacy, and information-security requirements, obtain a Public Trust clearance, and travel as needed.

Preferred Qualifications:

• Oracle Health/Cerner Millennium, VA VistA/CPRS, FEHR, and VA/VHA/DoD EHR Go-Live or Post Go-Live experience.

• Experience delivering or coordinating EHR workflow training, refresher sessions, virtual classes, office hours, demonstrations, coaching, and site-specific user support.

• Skill identifying training and proficiency gaps, supporting end-user adoption, and validating the effectiveness of learning interventions.

• Experience creating or updating job aids, FAQs, training content, knowledge articles, and communications with SMEs and content owners.

• Experience as a liaison among Tier 1 SMEs, clinicians, training teams, and distributed sites; tracking training activity and user feedback.

• Familiarity with clinical decision support, data quality, interoperability, learning platforms, and SAFe/Agile teams.

Benefits (including but not limited to):

Health, dental, and vision plans
Optional FSA
Paid parental leave
Safe Harbor 401(k) with employer contributions 100% vested from day 1
Paid time off and 11 paid holidays
No cost group term life/AD&D plan, and optional supplemental coverage
Pet insurance
Monthly phone and internet stipend
Tuition and training reimbursement

Originally posted on Himalayas