Number of Positions In Requisition
1


Job Details
Clinical Improvement Designer
Job Description
The Clinical Improvement Designer/Engineer advances the execution of organizational clinical strategic improvement through the analysis of data to identify opportunities, evaluation of technology that supports the workflow, recommends solutions based on best practice, and implements changes to improve clinical outcomes.
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Leverage deep knowledge of health care operations, patient care, quality and safety to evaluate the current state, in relation to the organizations goal, quality outcomes and patient safety, apply systems science, usability, HFE concepts, informatics best practice, synthesize findings and recommendations, communicate to stakeholders, gain alignment, and implement improvement and monitor outcomes
- Understand complexity of patient journey through acute care and ambulatory setting.
- Develop, lead, and execute innovative strategies to advance value-based decision-making and improve system efficiency and quality. Knowledge of payor contracting and reimbursement models.
- Apply research and evidence-based practice to identify optimal solutions.
- Engages in design of workflow to support key quality/safety initiatives and systems improvement with nursing and physician leadership, informatics, analytics, population health and the entire OnPoint team across service lines, ambulatory, post-acute, inpatient and community.
- Employs/Understands and applies informatics theory, assesses purpose and usability of critical workflows within the EMR and assists in triage and prioritization of significant opportunities for improvement. Able to design system improvements through workflows and technology
- Champions utilization of technology to drive performance in quality, value and safety across all pillars of clinical care through usability analysis and human factors engineering principles
- Collaborates with IS&T and Informatics to ensure processes and infrastructure to capture critical patient information to support prioritization and drive improvement
- Employs data analytics expertise to recognize the opportunities to improve patient-oriented quality outcomes
- Identifies meaningful opportunities to align clinical improvement efforts with cost reduction efforts (ie. Clinical variation, utilization)
- Obtains and utilizes data to analyze the EMR to ensure efficient and effective processes of care, with specific focus on non-acute environments.
- Possesses advanced skills in Excel SQL, and Business Intelligence tools (e.g.Qlik, Tableau, Power BI)
- Ability to coordinate and lead organization wide initiatives and improvement work
- Advance strategic plan on a page to ensure clarity of budget/resources, timeline/schedule, and scope of work
- Demonstrates clear communication skills and ability to present data and findings in a succinct way to engage diverse teams
- Leverages a One Jefferson approach to support deployment of standard processes across pillars to drive priority clinical integration activities.
- Fosters strong relationships with clinical operations to support achievement of high priority strategic plans and KPIs
- Assists operations to identify key performance indicators, and provides guidance/recommendations for visualization concepts and access/distribution strategy across the organization
- Maps workflows and creates flow charts using advanced Visio skills to provide context for critical decision-making and strategy communication with IS&T and organizational operations
- Promotes overarching efforts of OnPoint Program to improve equity, experience, quality, safety and population health across all pillars
- Applies relevant systems and safety science to all high impact organizational clinical quality improvement efforts
- Aligns with value-based contract high impact priorities and supports plans to achieve goals working in partnership with divisional leadership, population health, and JMG leadership
- Develops and maintains trusting relationships with key stakeholders to foster collaborative improvement efforts.
Competencies (Knowledge, Skills, and Abilities Required):
- Functions as an advocate, change agent while serving as a positive role model for encouraging others to embrace operational changes and transformation.
- Develops and fosters strong relationships with critical stakeholders
- Provides clear and comprehensive communication of OnPoint Clinical Improvement and Transformation strategy.
- Utilizes reporting software, web-pages, printed materials, and other media to convey information to stakeholders and management.
Performs others tasks as required
Education:
BS in relevant clinical field, Healthcare Administration, Quality and Safety, or Informatics. 7+ years’ experience in analytics, informatics or quality improvement.
AND
Experience:
- Proven ability to work in teams with diverse backgrounds and experiences
- Superior interpersonal management skills and emotional intelligence
- Extensive experience overseeing large, complex projects, in a dynamic healthcare environment and within other healthcare organizations
- Excellent communication and interpersonal skills with strong leadership and multitasking abilities
- Experience in implementing information systems, clinical initiatives, and process improvement projects
- Comfortable working in complex matrixed environment
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
1101 Market, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
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