Clinical Business Analyst

Accountabilities

• Clinical Requirements Analysis: Review clinical trial protocols, imaging charters, procedure manuals, compliance reports, and other study documentation to identify and define software requirements.

• Stakeholder Collaboration: Work closely with clinical, medical imaging, scientific, product, data management, and technology stakeholders to understand workflows, scientific needs, and operational requirements.

• Functional Specifications: Translate complex clinical, scientific, and therapeutic requirements into detailed functional specifications, configuration requirements, user stories, and workflow documentation.

• Requirements Management: Gather, document, maintain, and manage study-specific requirements for internal and external software products and services throughout the project lifecycle.

• Documentation and Reporting: Develop and maintain clear requirements documentation, project reports, stakeholder communications, and materials that support accurate software configuration and implementation.

• Risk and Dependency Management: Identify risks, dependencies, and potential impacts related to software configuration and delivery, escalating concerns and recommending solutions when appropriate.

• Software Development and Validation Support: Clarify study requirements and expected system behavior for Development and Validation teams, and contribute to software validation, user acceptance testing (UAT), deployment, and issue resolution.

• Issue Investigation: Collaborate with relevant teams to investigate software defects, system issues, and support tickets, helping ensure solutions meet clinical and operational expectations.

• Product Improvement: Partner with Product Management to identify enhancement opportunities, inform new features, and contribute to future technology requirements based on clinical and scientific needs.

• Project Coordination: Participate in study kick-off meetings and work with Project Management teams to coordinate timelines, manage scope changes, and align delivery expectations.

• Clinical Data Alignment: Support Clinical Data Management by ensuring consistency across data capture processes, database structures, data transfers, and software configurations.

• Data Mapping and Reporting: Provide guidance on data mapping, data transfer formats, and reporting requirements to support reliable clinical data workflows.

• Process Documentation: Contribute to the creation and maintenance of Standard Operating Procedures (SOPs), Quick Reference Guides (QRGs), work instructions, and other process documentation.

• Industry Knowledge: Stay informed about developments in medical imaging, clinical research processes, healthcare technology, and software solutions relevant to clinical trials.

Requirements:

• A bachelor’s degree in Life Sciences, Computer Science, Healthcare, Information Technology, Biomedical Sciences, Clinical Research, or a related discipline, or an equivalent combination of education and experience.

• At least 2 years of relevant experience as a Clinical Business Analyst, Medical Writer, Clinical Data Management professional, Project Manager, or in a similar role supporting clinical research technologies.

• Experience collaborating with business stakeholders, technology teams, and customers in a global or cross-functional environment.

• A solid understanding of clinical trial processes, clinical research operations, and regulated healthcare environments is preferred.

• Experience in medical imaging is highly desirable.

• Familiarity with software requirements gathering, configuration specifications, user stories, workflow documentation, or functional specifications is an advantage.

• Experience supporting software implementation, validation, testing, or deployment activities.

• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.

• Strong analytical skills, including the ability to interpret complex scientific and technical information and communicate it clearly to different audiences.

• Excellent written and verbal communication skills in English, with the ability to collaborate effectively across multidisciplinary teams.

• Strong organizational and project coordination abilities, including managing multiple priorities, meeting deadlines, and maintaining accurate documentation.

• Excellent problem-solving skills, attention to detail, and a commitment to quality and compliance.

• The ability to work independently while building productive relationships with colleagues and stakeholders.

• A proactive, professional, customer-focused mindset and a genuine interest in continuous improvement.

Benefits:

• Competitive compensation: Competitive pay and incentives.

• Healthcare coverage: Medical insurance.

• Retirement benefits: Provident fund.

• Flexible work arrangements: Remote work flexibility, with modern office facilities also available.

• Employee engagement: Access to employee programs and local events.

• Meaningful work: Contribute to clinical research technology and medical imaging solutions that support the development of better evidence for medical research.

• Cross-functional exposure: Collaborate with specialists across clinical, scientific, data management, product, and technology teams.

• Professional development: Opportunities to expand your knowledge of clinical research, software implementation, medical imaging, and regulated healthcare technology.