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$110K–$135K/yr
Estimate — the employer hasn't published pay.
Based on 25 similar manager-level Finance & Accounting jobs in Canada that show pay. The range is the middle half of their posted pay (25th to 75th percentile), not an offer — ask the employer for the real range.
Finance & Accounting salaries →We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
The Trade Finance Operations (TFO) team is responsible for the preparation, processing, delivery and on-going support of all documentary collections, export, import, and standby letter of credit products requested by CIBC clients. TFO works closely with Corporate Credit Products, Financial Institutions (FI) and Global Transaction Banking (GTB) Trade Finance Sales (TF Sales) Relationship Managers who have responsibility for the origination activities related to delivery of CIBC’s trade finance products in Canada. The Client Service Manager provides after-sales service and support to a portfolio of assigned clients to ensure that overall service requirements are being met and appropriate action is taken to resolve any service shortfalls. The Client Service Manager takes ownership of all client enquires related to operating services and product fulfillment from beginning to end, ensuring that issues are addressed and responded to in a timely, professional manner. Client Service Manager will also work closely with the Financial Institutions Group and GTB- TF Sales Relationship Managers who have responsibility in developing client service and product solutions.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Who you are
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-141 Bay, 21st FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Operations, Customer Service, International Trade Finance, Letter of Credits, Letters of Guarantee, Operations Management, Operations Support, Prioritization, Process Improvements, Technical Knowledge, Trade Finance Operations, Trade Finance Products