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$73K–$92K/yrOn-siteFull-timeManager
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Remote · Canada
$73K–$92K/yr
Published by the employer
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Position Summary:
Reporting directly to the Associate Director, Suicide Prevention and Crisis Management, the Case Manager in the Office of the Dean of Students (ODOS), Crisis Response (CMCR) plays a key role in advancing and implementing McGill’s Student Suicide Prevention Framework. Working closely with the Associate Director, the Crisis Response Team, and campus and community partners, the CMCR supports institutional efforts that strengthen suicide prevention, early identification, coordinated care, crisis intervention, and postvention across the University.
The CMCR position is recognized by the University as a first point of contact for students experiencing academic or non-academic difficulties, crisis situations, and other complex concerns. The incumbent assesses and intervenes in crisis situations to ensure student safety and provides confidential, non-judgmental, short-term support to students throughout their academic journey. The role supports students in navigating available resources, facilitates referrals to appropriate campus and community services, and regularly consults with the Associate Director and the Crisis Response Team to ensure coordinated and effective case management. The incumbent collaborates with stakeholders across and beyond the University to promote student well-being, academic success, and access to support.
In support of the Student Suicide Prevention Framework, the CMCR develops and delivers training for students, faculty, staff, and key stakeholders on suicide prevention, recognizing and responding to student distress, crisis intervention, and referral pathways. The incumbent also provides consultation and support to faculties in the development and implementation of postvention protocols following student deaths or other critical incidents. In collaboration with the Associate Director and the Crisis Response Team, the CMCR contributes to the development, implementation, and ongoing evaluation of procedures, protocols, and best practices related to suicide prevention, and crisis management, helping to foster a coordinated, proactive, and evidence-informed culture of care across the University.
Primary Responsibilities:
Other Qualifying Skills and/or Abilities
The ideal candidate will have between 3 and 5 years experience in in crisis intervention, suicide crisis intervention prevention and postvention, as well as a knowledge of mental health crisis interventions and case management in a university context. In addition, experience writing and developing policy, procedural, and framework documents to support strategic initiatives, operational effectiveness, and organizational decision-making.
As a Case Manager Crisis Response, you will
Interested candidates should include a cover letter with their application.
As one of Montreal's Top Employers, here is what we offer:
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level #4 on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
Annual Salary:
Job Profile:
MPEX-SAF2B - Student Services - Professional 2Hours per Week:
Supervisor:
Position End Date (If applicable):
Deadline to Apply:
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.