Banquet Manager

At Pendry, It’s All Because of YOU!  

Banquet Manager  

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.  

Your Leadership   

• Daily operation of the Banquet department, including recruiting, scheduling, staffing, train, and supervision of all staff  

• Acting as a liaison for the hotel and serving as the point of contact for clients during their event  

• Assist with the planning and execution of all banquet events  

• Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events 

• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards 

• Conduct regular inspections of equipment, and amenities to ensure cleanliness, safety, and functionality 

• Aid in the development and implementation of the training manual to ensure a high-quality presentation and level of customer service within the banquet team 

• Managing the inventory, control, and breakage/loss, reduction of china, glass, and silver as it relates to function devices and banquet services 

• Providing daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest 

• Maintain a high level of service by constantly training and coaching all Banquet staff 

• Coordinate with housekeeping and engineering to ensure the highest level of product delivery 

• Assist with month end inventories as scheduled  

• Work with all other departments to execute client events and meetings 

• Ensure the department abides by all safety and sanitation policies  

• Perform additional duties as assigned that may be outside the scope of duties, based on business needs    

About You   

• You are passionate about banquets operations  

• You are exceptional in leading a team 

• You have the ability to work independently or as part of a team 

• You have the ability to prioritize and organize work assignments, multi-task 

• You are passionate about providing exceptional service and creating memorable moments  

• You are open to learning, developing, and growing both yourself, personally, and helping others do the same  

• You are trustworthy and have integrity  

Must Haves   

• A minimum of one year of previous banquet supervisory or management experience   

• Excellent verbal and written communication skills  

• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer  

• Microsoft Office products; Word, Excel, PowerPoint, and Outlook  

• Embrace Technology – continually learn, adapt and master to new operating system   

• Knowledge of food and alcoholic beverages required   

• Ability to work a flexible schedule including weekends and holidays  

• Luxury hotel experience, a plus  

You will Enjoy   

• DTO (Discretionary Time Off)  

• Healthcare benefits  

• Health Savings Account and Flexible Spending Accounts  

• 401 [k] retirement plan with company matching, fully vested, and loan option  

• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees  

• Fertility & Family Forming Assistance  

• Parental leave pay differential  

• Pet Insurance  

• Hotel discounts  

• Free meals   

• Fitness & wellness discounts  

• LinkedIn Learning membership  

• Hearts of Pendry community engagement  

• Associate’s events throughout the year  

Physical Requirements   

• Grasping, holding, sitting, walking, repetitive motions, bending over  

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift  

• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift  

• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis  

At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.