Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Banquets Houseman is responsible for function room set up and cleanliness of banquet areas. Able to practice safety lifting techniques and safe work habits.
Prepare and set up tables, chairs, side stands, back-of-house areas, breaks, buffets, décor, carts, bars and stations to ensure execution of details outlined in Banquet Event Order. Prepare proper “mise-en-place” (i.e. food side duties included but not limited to slicing fruit or preparing garnishment for beverages or plates) for any event.
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas practicing “clean as you go” while avoiding breaking and reporting all breakage incidents. Break down and remove any boxes and packaging used to unpack supplies and equipment related to banquet events. Return any service carts used to transport supplies and equipment to proper location.
Perform post event cleaning tasks and breakdown of service. Ensure all tables and chairs are set and the event room is clean and neat, returning all food and beverage items, condiments, and supplies to the proper area, prior to checking out with the leader on duty and finishing the shift and departing.
Maintain high standards of food product, portion control, presentation, service, event supply quality, safety and cleanliness.
Be a clear thinker, analyze and resolve problems, exercise good judgement, resolutions must be thoughtful, and with the guest in mind. Immediate follow-up with a leader is expected.
Establish and maintain open, positive, collaborative, and professional internal and external relationships. Develop lasting relationships with guests and to secure repeat business. Foster and promote a cooperative working environment, maximizing efficiency and delivering the ultimate guest experience.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
Ability to read and understand documents such as safety rules, Banquet Event Orders (BEOs), group resumes, floorplans, operating and maintenance instructions and procedure manuals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to regularly lift and/or move up to 50 pounds. Carry trays up to 25 pounds with one hand. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.)
Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.
Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change from time to time.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.