Associate Tech Solution Consultant

Love technology, operations, and solving business puzzles? Join MAP as an Associate Tech Solution Consultant and become a go-to expert in Adobe Workfront. You'll work with a tight-knit team to build the digital backbone that helps world-class brands manage their content and work smarter.

What will your day look like?

As part of our Solution Consulting team, you'll help clients solve complex marketing and operational challenges through technology. Working alongside experienced Consultants and Business Architects, you'll play a key role in designing and implementing Adobe Workfront solutions that enable modern Collaborative Work Management and Content Supply Chain capabilities:

• Collaborate closely with Business Architects and client stakeholders to ensure business processes are effectively understood.
• Assist in gathering business and technical requirements, documenting solution decisions and producing technical documentation.
• Translate defined business processes into Adobe Workfront configuration and automation requirements.
• Implement Adobe Workfront object structures, user access and permissions, custom forms, workflows, reports, dashboards and governance configurations in line with solution designs.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), package deployments, go-live activities and post-launch hypercare.

Who are you going to work with?

As a valued member of our Solution Consulting capability, you'll be part of a collaborative environment where knowledge sharing, continuous learning and innovation are at the heart of everything we do. You'll work alongside brilliant minds who are passionate about helping clients solve complex business challenges through Collaborative Work Management and Content Supply Chain solutions.

You'll collaborate with a diverse network of experts across our global offices, spanning technology, data, strategy, experience and client teams. This exposure will give you the opportunity to learn from industry-leading practitioners, broaden your technical and consulting skills, and build your career in a supportive, multicultural environment where collaboration, curiosity and having fun go hand in hand.

What do you bring to the table?

We're looking for someone who enjoys combining technology with consulting and is excited by solving business problems through enterprise platforms.

• Strong analytical and problem-solving skills with a willingness to learn supporting technologies
• Experience with client/stakeholder management
• Experience with workfront 
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.
• Understanding of Enterprise SaaS platforms, marketing operations and the role of a consultancy in bringing these to life for our clients.
• Understanding of how collaborative work management platforms support marketing operations and Content Supply Chain processes.

A leader in personalized customer experiences

MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

 

#LI-EMEA