To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Program & Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
At Salesforce, our Product Marketers craft inspirational stories and deliver ground-breaking product demos to people around the world. We develop product messaging and positioning, go-to-market programs, campaigns, events, and sales enablement. Our success is defined by our ability to deliver relevant content that creates trials, sales pipeline, and ultimately, new customers.
We are looking for a strategic and detail-oriented Associate Product Marketing Manager to own seller enablement programs for Service Cloud. With thousands of sellers and an expansive, rapidly-changing product portfolio it’s more critical than ever that we create resources, processes, and offers that drive deals forward.
Responsibilities
- Create strategy and plans for scaled Service Cloud enablement, taking into consideration the needs of different seller types (Account Executives, Business Development Reps, Solution Engineers, etc.)
- Translate our marketing & industry-focused initiatives into actionable programs to help fuel the sales pipeline, close deals, and deliver growth.
- Oversee Service Cloud’s library of seller assets, performing quarterly audits to identify and fill gaps
- Draft and send compelling seller communications both via email and Slack
- Develop repeatable, scalable processes to better train sales teams, and drive always-on sales plays and programs.
- Where relevant, use AI to build internal tools and automate workflows that assist sellers at every stage of the deal cycle
- Coordinate live enablement sessions, both in-person and virtual
What does the ideal candidate look like?
Required Skills:
- 3-4 years of experience in product marketing, seller enablement, or sales roles
- Outstanding organizational skills and attention to detail
- Basic analytics and strategic planning
- Ability to craft and present compelling messaging that both motivates and educates sellers
- Ability to execute with limited guidance amidst multiple shifting priorities and goals.
- Marketing asset development including and succinct slide enablement decks.
- Strong communication skills, both written and verbal
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Preferred Skills:
- Experience in Salesforce products and/or other SaaS and B2B technology platforms
- Experience using AI tools such as Claude to improve processes
- Experience working with direct distribution (sales) teams is a plus
- Ability to inspire optimism, fun, and the desire to always be learning!
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.