Overview
Working closely with customers, you will assess business needs, recommend strategies, and design solutions that align with their goals and requirements. You will facilitate the delivery of professional services engagements, including enterprise implementations, system migrations, and modernization initiatives. This team supports all aspects of Esri’s federal engagement delivery, with a focus federal civilian agencies. You will be part of a talented cross-functional team of technical consultants, system engineers, software developers, and configuration specialists delivering capabilities that enable our customers to make a difference in communities around the world.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high-profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.
Responsibilities
- Act as a liaison between Professional Services and customers by gathering requirements and translating them into actionable technical work
- Expand Esri technology into new mission areas by contributing to proposals and estimates for emerging opportunities
- Collaborate with technical consultants and subject matter experts to deliver mission-critical customer outcome
- Contribute to the management of project cost, scope, and schedule; track work to ensure timely deliverables
- Build a network of virtual team members across Esri to identify and create best practices for GIS usage
Requirements
- 2+ years of professional experience in a similar position, supporting similar responsibilities
- Professional experience leveraging GIS software capabilities, including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
- Demonstrated ability to translate a customer's business goals, objectives, and strategies into technical solutions
- Ability to engage clients, shape strategy, and translate science into geospatial solutions
- Ability to clearly communicate technical ideas to both technical peers and non-technical project managers or customers
- Bring an entrepreneurial mindset and a willingness to learn, with the ability to thrive in a dynamic, cross-functional team environment
- US citizenship
- Bachelor's degree in geography, computer science, Geographic Information Systems (GIS), information systems, earth science, health science, social science, or a STEM-related field
Recommended Qualifications
- Domain knowledge spanning environmental and climate sciences, earth observation, natural resources, health and human services, and related federal mission areas to develop, position, and deliver customer opportunities
- Ability to translate technical concepts into clear, mission aligned insights for both technical and executive audiences
- Ability to connect project work to broader mission outcomes, policy priorities, and emerging trends (such as climate resilience, AI/ML in earth observation, digital twins, sensor networks)
- Experience with ArcGIS, GeoAI, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
- Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, and IT system architecture concepts
- One or more industry-standard IT certifications (such as Esri, CompTIA, Microsoft, Amazon)
- Certifications applicable to engagements and projects (such as any from the PMI suite, agile/scrum)
- Master's degree in geography, computer science, Geographic Information Systems (GIS), information systems, earth science, health science, social science, or a STEM-related field
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$74,880—$99,840 USD
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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