Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
The Team:
You will join the global Competitive Engagement (RFX) team, a high-impact unit within the Value Engineering (VE) organization.
Our mission is to ensure Celonis maintains its market leadership in Process Intelligence and the Enterprise AI market by equipping our field teams with everything they need to succeed in the moments that matter most: complex deals, high-stakes RFX responses, and direct account engagements where differentiation wins.
The Role:
You are a hybrid of a Competitive Strategist, Solution Engineer, and an AI Product Lead.
If you thrive on turning strategic insight into scalable tools (Applied AI products) that help field teams win autonomously, this role was built for you.
The work you’ll do:
- Competitive Deal Advisory: Support Global Account Teams on our most important competitive deals. You help shape the winning strategy behind the scenes, providing tactical guidance and technical differentiation alongside senior VEs. You feel comfortable joining customer meetings when the stakes are high.
- RFX Orchestration & Coaching: Coach account teams and SMEs through the RFX response process. You connect the right experts, share best-practice examples, and keep each response on track to meet every requirement on time.
- Applied AI Product Development: Build and deploy the AI tools that make competitive work scale. This includes agents that automate the RFX response process, plus agents for the rest of a competitive deal cycle: qualifying (bid/no-bid), preparing (discovery briefs, value hypotheses), and learning (win/loss analysis). For example, an agent that turns public company information into a draft "Celonis vs. Competitor X" value hypothesis.
- Scalable Enablement (“Build Once, Enable Thousands”): Facilitate global competitive enablements, especially for Go-to-Market. You adopt a mindset of industrialization: instead of answering the same competitive question 10 times by hand, you build a self-service tool that answers it 1,000 times for the entire global field.
- Market Intelligence: Immerse yourself in the Process Intelligence and Enterprise AI markets. You support our Market Intelligence team in analyzing market shifts and competitor moves, and contribute insights that feed our Product and Executive teams’ view of the market. This includes supporting our analyst evaluations, such as the Gartner MQ.
The qualifications you need:
- Experience: Extensive internship experience or 1-2 years of full-time work in solution engineering, forward-deployed engineering, management consulting, technical pre-sales, competitive intelligence, or a fast-paced technology environment.
- Strategic & Advisory Mindset: You think strategically and can identify the key elements that help account teams differentiate Celonis in a continuously changing competitive landscape. You enjoy transferring your knowledge and coaching them on how to best position Celonis to increase our chances to win.
- Project & Stakeholder Management: Ability to drive a multi-stakeholder process end to end under deadline. You can orchestrate input from subject-matter experts, sales, and product, keep contributors on track, and help drive the timeline for a high-stakes RFX response.
- Builder DNA: You are an entrepreneur at heart. You spot manual, repetitive work, and your first instinct is to build something that fixes it for everyone.
- Technical Foundation & Hunger to Learn: You bring hands-on experience with SQL and/or Python, and you have already built or experimented with LLM-based tools or AI agents (e.g., side projects). You have a strong desire to grow these skills in an Applied AI context.
- Market Curiosity: A strong desire to master the Process Intelligence landscape and the broader Enterprise AI ecosystem, and to stay current as both move fast.
- Communication: Ability to translate complex technical concepts into a clear “Value Story” that non-technical sales reps and customers can easily understand
Nice to have (big plus):
- Automation Tools: Hands-on experience with automation platforms like Make.com, n8n, or Zapier to string together complex AI workflows.
- Knowledge Orchestration: Familiarity with RAG (Retrieval-Augmented Generation) concepts and feeding agents with proprietary data and knowledge.
- RFP Experience: Previous experience managing or contributing to complex technical RFPs/RFIs.
- Entrepreneurial Background: Experience starting a side project, a small business, or being part of an early-stage startup team.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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