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Join our dynamic Audit and Advisory Services team and play a vital role in supporting and enhancing governance and risk management across the Manulife Group in multiple business segments and countries. You’ll have the unique opportunity to collaborate with colleagues from over 10 locations across Asia, gaining exposure to a rich variety of cultures and perspectives. This is your chance to help shape the future of our audit function while developing your own skills and career in a collaborative, supportive, and truly multicultural environment.
Position Responsibilities:
Plan, execute, and/or lead various types of audits (e.g., key risk audits, key risk reviews, AML, and SOX audits) in accordance with Manulife's audit methodology and IIA Standards. Lead moderately complex, country-specific, or regulatory audits and execute end-to-end audit engagements (i.e., planning, fieldwork, and reporting) with minimal supervision.
Manage audits within established time budgets and target dates, reporting any timing issues or budget overruns to audit management.
Ensure completion of audit testing by the audit team within established timelines and proper documentation of test results and identified issues, where applicable, in accordance with Manulife's audit methodology. Review team members' workpapers and provide guidance to audit team members.
Evaluate the effectiveness of risk management and internal controls within the business. Identify and develop audit issues based on factual and complete information and perform root cause analysis.
Present audit issues and observations to business unit and regional management, obtain agreement on findings, and make practical, value-added recommendations to improve the control environment and the efficiency and effectiveness of operations.
Prepare audit reports that are clear, concise, and well organized and issued in accordance with the audit methodology.
Utilize data analytics techniques to improve the effectiveness and efficiency of the audit process.
Perform other duties assigned by the Line Manager, as required, that are aligned with the incumbent's skill set and career development objectives.
Required Qualifications:
Minimum of six (6) years of progressive experience in internal audit, external audit, risk management, compliance, or related assurance functions within the financial services industry, including experience leading end-to-end audits and executing risk-based audits covering areas such as AML, regulatory compliance, operational risk, financial reporting, or other key risk domains.
Demonstrated experience planning and executing SOX, regulatory, operational, or financial audits, including controls testing, issue identification, root cause analysis, stakeholder discussions, and audit reporting.
Willingness and ability to work a mid-shift schedule and collaborate effectively with stakeholders across multiple global locations and time zones.
Strong written and verbal communication skills, with the ability to effectively communicate ideas and recommendations while considering the perspectives of others. Fluency in spoken and written English is required.
Proven relationship management and collaboration skills in a multicultural environment, with the ability to effectively engage with stakeholders across various business units and levels, up to Director or equivalent.
Ability to quickly understand business processes and risks, identify key controls, analyze moderately complex situations, and make practical recommendations.
Preferred Qualifications:
A recognized accounting (CPA, CA, ACCA) or auditing (CIA, CISA) designation is preferred but not required for candidates with strong financial services industry experience.
Knowledge of life insurance, wealth and asset management operations, audit methodologies, control frameworks, SOX requirements, AML regulations, and enterprise risk management practices is highly desirable.
Understanding of the financial services industry, applicable regulations, and key risk areas is preferred.
Experience with data analytics and visualization tools (e.g., Power BI, ACL, IDEA, SQL, Alteryx, Tableau, or similar tools) is preferred.
People management experience is an advantage. The successful candidate should be a strong team player who is willing to share knowledge, provide guidance, support the development of team members, and contribute to continuous improvement initiatives. The ability to challenge the status quo and drive positive change is highly valued.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement