Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
What you will have an opportunity to do:
Department: Golf Operations
About Us: Dutchman’s Pipe Palm Beach is a premier private club offering an exceptional lifestyle experience. Our immaculate 18-hole championship golf course, outstanding racquet facilities, and unparalleled service create a unique atmosphere for our members. We are dedicated to maintaining a fresh and enticing environment, and our employees are the heart of our success.
Position Overview: We are seeking a dynamic and service-oriented individual to join our team as a Golf Operations & Retail. These roles are integral to ensuring the smooth operation of both our golf services and retail shop, providing an outstanding experience for our members and guests.
Key Responsibilities:
- Customer Service: Deliver exceptional service to members and guests, assisting with golf equipment, attire, and accessories, and addressing inquiries in a friendly and professional manner.
- Golf Operations: Support daily golf operations, including valet services, 1st tee management, golf carts, driving range, bag room, and on-course activities. Ensure all areas are clean, organized, and ready for use.
- Retail Management: Assist in managing inventory, receiving shipments, restocking shelves, and organizing merchandise displays in the golf shop. Help execute special promotions and sales events to drive retail success.
- Tee Time Coordination: Schedule and manage tee times for members and guests, ensuring compliance with membership privileges and providing a seamless golfing experience.
- Team Collaboration: Work closely with all departments to ensure cohesive operations and a high level of customer satisfaction. Participate in regular staff meetings and contribute to the continuous improvement of our services.
Qualifications:
- Previous experience in retail sales, preferably in a golf shop or related environment.
- Basic knowledge of golf operations and familiarity with tee time scheduling systems is advantageous.
- Strong communication skills, a positive attitude, and a team-oriented mindset.
- Availability to work weekends, holidays, and occasional evenings as required.
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.