Agency
Dept of Health and Human Services
Division
Health Service Regulation
Job Classification Title
Program Manager II (NS)
Position Number
60091061
Grade
NC21
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The Assistant Chief of Healthcare Planning directs and coordinates the work of planners and a database manager who support development of the Governor’s annual State Medical Facilities Plan (SMFP). It oversees the production of the SMFP by managing strict timelines, reviewing analytical and written work products for clarity and accuracy, and guiding staff throughout the planning process.
The role organizes and facilitates annual meetings and public hearings for the State Health Coordinating Council (SHCC) and its committees while serving as liaison to the SHCC Chair. It monitors emerging issues affecting SMFP development, briefs division leadership on methodology considerations, and prepares information for review by departmental and executive officials. The position also presents the final SMFP to the Secretary, Governor, or their designee(s) and supports document preparation for Rules Review Commission submission.
Key Duties Include:
- Direct the workflow of planners and a database manager to support annual development of the State Medical Facilities Plan.
- Coordinate production of the SMFP by managing timelines, content development, and required review processes.
- Plan, schedule, and facilitate SHCC and SHCC committee meetings, including annual public hearings.
- Review reports, data analyses, and written materials prepared by planning staff for accuracy, clarity, and alignment with planning methodologies.
- Serve as liaison to the SHCC Chair to ensure timely communication and alignment throughout SMFP development.
- Identify and communicate emerging issues to the Section Chief and Assistant Chief of Certificate of Need that may affect SMFP content or timelines.
- Brief division management and other stakeholders on planning updates, potential methodology changes, and anticipated impacts on the SMFP.
- Present the completed SMFP to the Secretary, Governor, or designated officials as part of the approval process.
- Prepare required documents for submission to the Rules Review Commission to support regulatory and procedural compliance.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $70,627.00 - $137,724.00
Recruitment Range: $70,627.00 - $98,137.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Demonstrated expert‑level proficiency coordinating complex planning workflows by directing staff in producing annual statewide planning documents under strict deadlines.
- Proven experience reviewing technical reports, data analyses, and policy documents for accuracy, clarity, and alignment with established methodologies.
- Established record of organizing and facilitating large‑scale public meetings, committee sessions, and hearings with diverse stakeholder groups.
- Demonstrated success preparing high‑level briefings and presenting finalized planning documents to executive leadership, including departmental and gubernatorial offices.
- Consistent history of managing liaison responsibilities through sustained communication with councils, division leadership, and planning teams to support consensus building and timely issue resolution.
The Posting Will Close At 11:59 P.M. The Night Before The End Date
This Position Is Eligible For A Hybrid Work Option
Physical Requirements:
- Walking, Fingering, Grasping, Talking, Hearing, Repetitive Motions
- Close Visual Acuity
- Lifting up to 20 lbs.
About the Division of Health Service Regulation (DHSR):
The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.
About the Healthcare Planning and Certificate of Need Section:
The Healthcare Planning and Certificate of Need Section supports the North Carolina State Health Coordinating Council in the development of the annual State Medical Facilities Plan to make certain that health care facilities and medical equipment are developed only when needed.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit the website for State Benefits.
Supplemental Contact Information:
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
- If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans’ and National Guard Preference
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
CONTACT INFORMATION
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree from an appropriately accredited institution and five (5) years of experience in the program area of assignment, including two years of supervisory program experience
OR
An equivalent combination of training and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Tresha Walker
Contact:
DHHS Workday Support Form