Analytics Manager, GOC

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager, Business Intelligence who will:

• Serve as a core partner to local Business Intelligence teams, leading reporting deliverables and ensuring the quality and continuity of analytical workstreams.

• Own the development, maintenance, and enhancement of dashboards and data visualizations, ensuring their accuracy, functionality, and timely delivery.

• Produce recurring weekly, monthly, quarterly, and campaign wrap-up reports using tools such as Power BI, Tableau, and Looker.

• Extract data from multiple media platforms and perform rigorous data hygiene, quality control, and validation.

• Lead daily and weekly data quality assurance, investigating discrepancies and protecting the integrity of all reporting deliverables.

• Ensure compliance with established data governance, taxonomy, and documentation requirements.

• Collaborate with Business Intelligence and Data Operations teams to integrate new data sources and reporting requirements, including parsing, benchmarking, mapping, troubleshooting, root-cause analysis, and implementation of fixes.

• Support the collection and quality assurance of partner-provided performance data.

• Maintain clear and current documentation of data processes, business logic, and workflows to promote consistency and knowledge sharing.

• Manage project timelines and reporting schedules, communicating progress, risks, dependencies, and potential delivery issues to relevant stakeholders.

• Research platform capabilities and industry trends, identifying opportunities to improve data quality, operational efficiency, and the feasibility of new reporting requests.

• Facilitate data and reporting architecture discussions to ensure reporting products are optimally deployed, reliable, and accessible.

• When required, design, build, and deploy ETL and data management processes with appropriate error handling, exception management, and rollback procedures.

• Provide production support for data loads and automate recurring reporting through custom SQL and Python queries or scripts.

• Supervise, train, mentor, and develop analysts, including providing oversight and support to offshore Senior Associates.

Skills and Experience

• 5+ years of professional experience in Analytics or Business Intelligence, working with large and complex datasets, or equivalent relevant experience.

• Strong hands-on experience with Power BI; knowledge of Tableau or Looker is highly desirable.

• Strong quantitative, analytical, and problem-solving skills; experience with statistics or data modeling is a plus.

• Experience working with digital media data, including Google Campaign Manager/CM360, major digital and social platforms, and web analytics tools such as Google Analytics or Adobe Analytics.

• Advanced proficiency in Excel, including pivot tables, lookups, charts, and complex data manipulation.

• Experience with SQL, Python, or R is a plus; knowledge of tag management or application coding is also desirable.

• Understanding of common media metrics and buying models, including CPV, VCR, and GRP, and how they connect to business outcomes.

• Ability to independently manage day-to-day workstreams within large analytical projects with limited guidance.

• Excellent written and verbal communication skills, particularly when collaborating across offshore and onshore teams.

• Availability for a minimum three-hour morning overlap with New York, working within EST or CST time zones; up to six hours of overlap is preferred.

• Previous experience working directly with US-based teams is highly desirable.

• Proven experience managing, mentoring, and developing junior team members.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

This position is available in a Remote or Hybrid Work Modality and must be performed from any location within **Mexico or Colombia