Business Intelligence & Analytics - The Business Intelligence & Analytics BI&A function is part of CF Operations under Accenture Operations and is engaged in an ongoing program to support Markets and Services. BI&A team members are part of the team that provides operations support to Markets and Services leadership. He or she will be responsible for delivering data driven analytics to Business Operations leadership.
SUMMARY High level overview
The Analytics and Modeling Manager will be responsible to deliver analytics and drive Business Intelligence & Analytics offerings for Accenture Markets and Services. S/he will propose and execute an effective way to deliver that support through a combination of state-of-the-art business intelligence tools/ technologies and a team of highly motivated individuals.
The person is required to focus on driving business analytics, business insights generation, stakeholder engagement, production management, team development, work management, quality reviews and ensuring progress around the deliverables while coordinating with respective parties.
S/he will be key member of the business operations team supporting Markets/ Services.
ACCOUNTABILITIES Answerable/Liable for success
- Business operations support to Markets/ Services including
- Business Intelligence & Analytics to produce analytics across multiple dimensions of business - Finance, Sales, Talent, Quality, Delivery, external competition and others as needed by the Market/ Service leadership
- Planning and forecast
- Driving analytics
- Leadership insights and reviews
- Operational budgets
- People Management
RESPONSIBILITIES Tasks, functions, deliverables Performed
- Combine strong understanding of Accenture products with business acumen so as to produce insightful analysis
- Identify areas of innovation in business analysis and remain state of the art in using latest analytical tools and visualization techniques/ methods to provide insights to business
- Gain knowledge of Accenture’s business and proactively integrate changes into projects
- Team and work management
- Innovate and deliver additional value to leadership through efficient, quality service and continuous improvement
- Prioritize according to business stakeholder needs and requirements
- Accountable for data accuracy, timeliness and overall quality of the work product
- Act as a point of escalation for overall delivery
- Ensure business continuity and pro-active management of delivery risks
- Create backup as and when needed for the team members
- Innovation
- Constantly innovating to stay ahead and remain state of art
- Drive use of latest analytics tools to provide insights to business
- Identify new visualization techniques and methods
- Stakeholder engagement
- Understand the operational requirements of the leadership
- Ability to drive change by working with various levels of stakeholders
- Interface with finance and various central teams and maintain relationships
- Find new ways or synergies for doing things
- People management
- Build a highly skilled and engaged team
- Lead a team including permanent and contractual resources. Responsible for career development and team management including, but not limited to, on-boarding, performance management, employee engagement, training and retention programs
- Based on work demands, hire contractors/ loaned/ permanent resources
- Manage day to day people issues and provide first level of people leadership and guidance
- Assign work to team members based on skill set, availability and individual preferences and strengths
- Upskill the resources as needed
QUALIFICATIONS Degrees, Certifications
- Any graduate degree (or equivalent) required, full time MBA from tier I or tier II preferred
- 12-15 years of post-education experience
- Significant experience in business operations, data analytics, program management, people management
- Good knowledge of advanced Excel and PowerPoint
- Good knowledge of analytics, business insights generation, data visualization tools like Power BI, Tableau, preferred
TOP REQUIRED BEHAVIORS AND SKILLS
- Strong business operations and analytics experience
- Analytical skills: detects, analyzes and solves work problems
- Leadership and strategic thinking skills with executive presence
- Strong understanding of dashboards and scorecards for business review
- Strong project management skills
- Effective presentation and storytelling skills
- Leadership and strategic thinking skills
- Strong interpersonal communication and networking skills
- Good at working in an ambiguous environment and applying structured problem-solving skills
- Good at managing a network of senior stakeholders and driving change through influencing skills
- Must be customer centric with a passion for creating value to drive change
OUR COMMITMENT TO YOU:
- You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise
- The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.
- You’ll have access to leading-edge technology.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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