Advanced Specialist, Product Management

Job Title: Product Manager

Career Architecture Role: Product Management

Job Summary:

The Product Manager will work closely with the Team Manager of Product Management for Student Outcomes Technology to manage the continuous improvement of the product portfolio that optimizes the PVS learning experience. Product Managers assess the market and customer needs, define a roadmap for the solution, monitor its development and delivery, and communicate with internal and external stakeholders. The Student Outcomes Technology development teams focus on the software that underpins curriculum design and delivery, implementing and maintaining assessment services, content rendering, third-party content integrations, and other services, and this role’s product portfolio will include one or more of those service areas. This role will work closely with cross-functional teams, including software engineering, content development, marketing, sales, and school-facing support teams. The Product Manager is expected to be an expert in Agile Software Development practices and will be part of the implementation of those practices within the Product Management team.

Responsibilities:

• Collaboratively develop and continually refine product roadmaps based on our strategy and investment priorities for the platform capabilities that enable the end-to-end product strategy

• Develop a deep understanding of customer needs/pain points through regular, direct interaction with customers or analysis of feedback and translate them into clear problem statements

• Develop rapport and trust with business owners, engineering, architecture, and other key stakeholders

• Draft business cases with the business value and success metrics well-defined

• Support quality management efforts by assuring that the aggregate results of the teams are systematically integrated (i.e. performance, security, reliability requirements and other non-functional requirements are met)

• Evaluate and share product performance and KPIs

• Communicate the product vision clearly and comprehensively so that all stakeholders understand the scope of work and intended behavior of the final product

• Recognize the impact of change on others and effectively lead change management efforts

• Work with our research teams to define, measure, and improve the efficacy of our digital products

• Keep abreast of industry trends, technologies, and competitive analyses to identify new opportunities and initiatives which ultimately serve the long-term product strategy

• Continuously update knowledge of emerging AI trends and tools that impact product work

• Experiment with AI to streamline discovery, planning, and delivery processes, improving efficiency without compromising product or customer outcomes

Qualifications:

• High degree of personal ownership and accountability to consistently deliver results in a fast-paced and high-profile environment

• Excellent interpersonal, collaborative, and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization

• Familiarity with the implementation of online curriculum and program, school, or district operations protocols

• Bachelor's degree or equivalent experience in education, business, or a related field.

• Minimum 3 years of product management, business analysis, or a similar role, preferably in educational technology or SaaS.

• Ability to synthesize and prioritize the needs of multiple stakeholder groups

• Convert multiple data points into an actionable plan that meets the needs of the end user(s)

• Proven ability to manage complex large-scale projects under significant constraints using strong analytical and problem-solving skills

• Must enjoy a challenging work environment that requires significant flexibility, self-direction, and creativity

• Strong written and verbal communication skills

• Technologically proficient (especially with Microsoft Office programs and Jira)

• Must be able to work effectively as part of a team and independently

• Excellent organization, time management, and attention to detail

• Ability to effectively meet deadlines

• Agile experience preferred