Administrative Assistant

The Administrative Assistant – Food & Beverage will be responsible for assisting the Food and Beverage team. This position includes overall responsibility for all administrative tasks, including but not limited to, answering the telephone in a professional and timely manner and ensuring all callers are connected to the requested or correct parties. Demonstrates and provides outstanding customer and employee relations by receiving all visitors into the Food & Beverage/Culinary offices  in a polite, courteous, and friendly manner. Performs various administrative duties including, but not limited to word processing, filing, copying, mail distribution, and posting.

Essential Duties / Core Competencies

• Handle advanced word processing and clerical duties.
• Answers Food & Beverage office phones and connects calls in a polite, courteous, friendly and efficient manner
• Receive, sort, and route mail, e-mail, and voice messages accurately and efficiently to appropriate parties.
• Attends periodic meetings and training sessions as required.

• Calendar management with the ability to anticipate calendar conflicts and manage last-minute changes.
• Oversee the new hire setup, processes SAR paperwork for technological needs and ensures proper access to all systems
• Assist in departmental projects, acting as a project manager to ensure tasks are completed in a timely manner.
• Perform general admin duties including typing, filing, copying, faxing, mailing, etc.
• Order, maintain, and restock inventory of office supplies and beverages.
• Maintain filing system, tracking the receipt and review of invoices, binders, policies, and other important documents.
• Process hourly payroll for team
• Updates rotations for beverage and market daily
• Create and update bi-weekly schedules for teams
• Managing the calendar and tracking Vacation and PTO requests.
• Red Rock ordering- Ordering for all Food & Beverage departments for everyday items needed and ordering for special projects and Banquets.
• E filing of all our employees
• Responsible for filing SAR and Advertising requests and route for signature
• Track and file Loyalty responses for RW Prime
• Respond to RW Prime Open Table reviews in 48 hours.
• Make service request calls as needed ex: Pepsi, Berg, Nestle, Starbucks and escort service teams when on property. 
• Other duties and projects as they are assigned.

Work/Educational Experience

• Must be 18 years old or older and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• One (1) years’ related executive administrative work experience.
• Must be proficient in Microsoft Office
• Must have the ability to type 60 w.p.m. on a PC. 

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and varied instances of standing/walking.

Language Skills

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference. Ability to create, read and analyze spread sheets of statistical data. Ability to decipher various reports and maintains reports upon request.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency:

$21.00-$38.00

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.