Aggressively target new markets and contacts (up to and including C level executives) to increase company client base
Display skill at independent lead generation, cold calling, negotiation and closing
Creatively problem-solve to improve current new business development strategy
Act as primary contact for all clients within a prescribed territory
Strategize the most efficient process for generating business within the territory
Coordinate with the Regional Sales Manager and/or VP of Sales to continuously grow Sales revenue
Be responsible for all revenue generated within the assigned territory
Be knowledgeable about prospective clients specifically as well as general industry knowledge
Create and update accurate spreadsheets of prospective and current client information
Generate daily mailings to prospective clients using updated and accurate spreadsheets
Cold call prospective clients
Attend trade shows, conferences, events, and functions relating to the industry in order to develop contacts and leads
Utilize social skills and standing to best represent TransPerfect in order to make a positive impressions on prospective clients
Constantly represent TransPerfect to all existing contacts to best create a positive brand and generate interest through word-of-mouth marketing strategies
Liaise with Production to improve workflow and ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Provide feedback regarding Project Managers and Quality Managers within Production
Be responsible for all account management within individual territory
Maintain a professional demeanor at all times with existing and prospective clients
Improve professional relationships to focus on larger volume projects and contractual agreements with clients
Enter new jobs into the “Jobs Database”
Create and deliver accurate and complete Job Toolkits, using TransPerfect’s existing template
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process including TransPerfect’s rates, justification for turnaround time and competitors’ information
Bill completed jobs in a timely fashion
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Investigate with Production any claims of poor quality or questions from clients after a translation has been completed
Negotiate appropriate measures with clients in the face of quality and timeliness issues
Forward all customer feedback to Production and management
Utilize management skills to improve various process within and between Sales and Production
Aggressively pursue due and overdue unpaid revenue from clients via phone calls, letters and other creative methods to make certain that clients pay in a timely manner
Be an expert in the translation industry including leaders, competitive data, proposal formats, competitive rates and marketing strategies and well as local competitors
Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor
東京の営業チームは20～50代、インターナショナルなバックグラウンドを持った社員がほとんどです。ご入社後まずは営業活動に注力していただきますが、将来的にチームのマネジメントをお願いする可能性もあります。
海外オフィスではマネジャーとして活躍している若手の社員が多くいます。30代でVPとして活躍している社員もおり、年齢にとらわれず"頑張った人が適正に評価される"環境がグローバル全体で整っています。